Kolkata, August 21, 2025 : Fusion CX, a global customer experience (CX) and business process management leader, has launched a new 1,000-seat (∼3,000 shift seats), 54,000 sq. ft. delivery center in Siliguri, West Bengal. The center is designed as a hub for Ecommerce and Retail support, focusing on customer and seller experience while providing omnichannel…
Manila, Philippines – July 28, 2025 — Fusion CX, a customer experience (CX) services provider, has expanded its operations in the Philippines—marking 15 years in the country and reaffirming its long-term commitment—with the launch of a delivery center at 500 Shaw Boulevard, Metro Manila, with a capacity of 836 seats. This follows the recent opening of…
Kolkata, India – March 18, 2025 : Fusion CX, involved in providing customer experience (CX) solutions, has acquired Sequential Technology International LLC (STI), a provider of CX services for the telecom and utilities industries. The acquisition enhances Fusion CX’s market position, expands its global footprint, and boosts its ability to deliver innovative CX solutions. [Fusion…
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